Terms and Conditions – Free Bugfixing

Thank you for choosing Shoptech’s Free Bugfixing Tool. Before proceeding, we kindly ask you to review and understand the following terms and conditions that govern the use of this service. By using the Free Bugfixing Tool, you agree to abide by these terms.

1. Service Description: The Free Bugfixing Tool is a complimentary service offered by Shoptech to address specific issues within your e-commerce system built on PrestaShop or ThirtyBees. Our team of experts will assess and apply fixes to address the reported bug.

2. Scope of Service: We will do our best to fix the reported bug. However, certain factors like system complexity or a heavily customized e-commerce platform may impact the feasibility of a fix. In such cases, we reserve the right to decline your request.

3. Limitation of Responsibility: We are dedicated to resolving the specific bug reported. However, we do not take responsibility for potential adverse effects on interconnected features within your e-commerce system. Our fix is designed to address the reported issue exclusively.

4. Other Issues and Effects: If your e-commerce system experiences other issues due to pre-existing modifications, errors in files, or database conflicts, our fix may inadvertently affect these issues. We are unable to assume responsibility for the consequences in such scenarios.

5. Data Privacy: We value your privacy. Your data and system access provided to us are used solely for the purpose of diagnosing and applying the necessary fix. After the fix is implemented, we strongly recommend you revoke our access or change your password.

6. Security and Access: Following the implementation of the fix, it is advised that you restrict our access to your system. This measure is aimed at maintaining the security and integrity of your e-commerce platform and to avoid any misunderstandings regarding unauthorized access.

7. Dedicated Developer Option: Should you choose Shoptech as your dedicated developer, ongoing access to your system may be required for continuous support. However, if you opt for a single fix, our access requirement will cease once the fix is successfully applied.

8. Acceptance of Terms: By using the Free Bugfixing Tool, you acknowledge and accept these terms and conditions. These terms are subject to change, and we encourage you to review them periodically for any updates.

We are here to assist you in enhancing the functionality of your e-commerce system. Our goal is to contribute to your online success by providing a reliable and convenient solution for bug-related challenges. If you have any questions or concerns regarding these terms, please feel free to contact us.

Thank you for choosing Shoptech.